Tenant services

Information directly pertaining to tenant services can be found in the following documents:

Tenant Services Centre

514 847-2525 2525@ivanhoecambridge.com

Operating hours

The Centre is open from 8 a.m. to 5:30 p.m., except when responding to specific needs , where the schedule may be altered.

Thermal comfort

Édifice Jacques-Parizeau uses the latest heating, air-conditioning and ventilation technology. Our air quality standards provide you with unparalleled comfort.

The HVAC system operates Monday to Friday, from 7 a.m. to 7 p.m. (except for holidays). However, if a member of your department or your subsidiary has specific needs, this period of use can be extended, based on current hourly rates.

In such a case, you must first obtain formal authorization from your superior, after which you can contact the Tenant Services Centre at (514) 847-2525 by noon on business days.

Conference rooms

You can reserve a conference room in the building through Outlook when you have a meeting to schedule. Selecting the Rooms menu to the right of your screen after clicking Location will give you access to available rooms, their seating capacity, Wi-Fi access, and the equipment that is supplied.

If you are serving food at your meeting, please schedule an additional 30 minutes after the meeting for housekeeping so that the room can be cleaned for the next group.

You can also reserve by phone:

Blocks A and B: 514 847-2377
Block C or Room A10-101: 514 847-2525

If you wish to extend your use of the room, please notify the Tenant Services Centre at 514 847-2525.

Wi-Fi access

Édifice Jacques-Parizeau provides Wi-Fi access in conference rooms, common areas and the Parquet.

Mail and messenger services

Messenger services

Our messenger team will pick up your packages and envelopes.

One-hourservice

Please call 514 673-1346

Four hoursand longer

Please drop off your package or envelope at the designated location in your department. An attendant will come by twice a day

Internal mail

Distribution schedule:

10:30 a.m.3:30 p.m.

Operating hours

From 8:00 a.m. to 5:30 p.m.

FedEx services

After regular business hours, you can drop off envelopes or packages in the FedEx box located in the Montreal Herald building on the ground floor near the door as you head towards the West loading dock.

Delivery

Deliveries must be done through the delivery docks that can be accessed via Rue Saint-Alexandre. A dock attendant is on site. Operating hours are from 8 a.m. to 5 p.m.

For deliveries outside of these hours, please contact the Tenant Services Centre at least 24 hours in advance.

An intercom can be used between 5 p.m. and 6 a.m. (located outside near the delivery dock door).

To avoid any confusion regarding shipping or receiving packages at the delivery dock, please make sure that all the required information has been entered:

  • Name of company, business unit, subsidiary and person the package is being sent to
  • Floor
  • Suite number
  • Recipient’s telephone number

Freight elevator

A freight elevator is available in each block for Édifice Jacques-Parizeau tenants between 8 a.m. and 5 p.m. (by reservation only). Reservations must be made 24 hours in advance through the Tenant Services Centre by calling (514) 847-2525 for any exclusive extended use. Freight elevators can be used in the daytime for specific needs.

Copy services

Édifice Jacques-Parizeau has a full-service copy centre that provides a wide range of services to meet your print needs.

The Copy Centre is located on the ground floor of Block B (right next to the messenger service).

Operating hours are from 8 a.m. to 5:30 p.m.

Contact us at 514 847-5918 or Reprographie_CDPQ@xerox.com.

Equipment and services

  • Conventional photocopiers
  • Digital printing
  • Colour printing
  • Black and white printing
  • Binding: Conventional, spiral and thermal
  • Creation of customized tabs
  • High-resolution scanning
  • Document archiving: paper and electronic
  • Transfer to CD
  • Hole punching, stapling, folding
  • Bound and customized paper pads
  • Lamination
View price list

Bike-sharing service

You can borrow a bicycle free of charge to get around at work.

Come to the messenger desk on the ground floor in Block B between 8 a.m. and 5 p.m. and you can borrow a bike by leaving your ID.

5 bicycles and helmets are available.

Bike parking

For Édifice Jacques-Parizeau, Méco or Montreal Herald tenants who use a bike to come to work, there is a bike parking station on the ground floor of Édifice Jacques-Parizeau. This area is accessible from the Viger entrance.

Access to the bike parking area is secured by a card reader. To obtain access, you must contact the Tenant Services Centre at (514) 847-2525 or your Business Service at (514) 847-2377 (for Caisse employees).

Available in the bike parking area:

  • 105 bike stands
  • 100 lockers ($200/year to reserve a locker)
  • Lockers/Showers/Towel service
  • Bicycle washing and maintenance station
  • Air pump

BIXI multi-user keys

From April to October, Édifice Jacques-Parizeau makes BIXI multi-user keys available to tenants to provide them with free access to the BIXI network during office hours.

To borrow a key, come to the messenger desk on the ground floor of Block B between 8 a.m. and 5 p.m.

Electric bicycles

Two electric bicycles (e-bikes) are available from April to October during business hours. You can borrow them free of charge from an agent at the Square-Victoria reception desk.

IMPORTANT: A bike helmet must be worn while driving an e-bike.

Showers

Showers are available to tenants at the SSO level of Block A. Since access is secure, you need to submit your request at least 24 hours in advance to the Tenant Services Centre at 514 847-2525 to obtain access on your card.

The showers can be accessed using the Block A freight elevator located at the end of the hallway leading to the control station. Follow the signs on the SS0 level.

Taxis

If you need a taxi, go to one of the reception desks:

  • Jean-Paul-Riopelle
  • Square-Victoria

We will call a taxi for you.